Hello Phieffer. I believe we finally did resolve our issue. We rotated the CAN module to another car and the hall riser worked again. Initially we were told by Kone Spares that the CAN modules were not available any longer but turns out not true(depends on who you talk to at Kone Spares). So we ordered a new CAN mod and been working for a few months now.
Yeah, I have found some of the KCM's are very touchy when it comes to getting the shaft setup done.
For your hall call issue. Check your battery in the cartop box. If that gets low it will keep the car from answering hall calls but it should have spit out a fault. Had that before when left a car powered off for several days.
