There is a timer for the ebrake set time menu 5 sub 10. It does not sound like your problem if the washers do not spin you are picking the brake. In your drive book check out the part that talks about fine tuning the resolver angle page 35 where you run it the heavy direction between the same floors then check 6 sub 71 give it a read it might help. Do you have rollback or roll forward at mid shaft there are also parameters in the drive to adjust rope weight or balancing errors. Also have you checked to make sure the load weighter is good with test weights menu 5 sub 1 shows you what percentage it thinks it has of capacity.
