Home Forums General Discussion Technical Questions OTIS GEN 2 'BLOCK BY 101' ERROR

Hello great people,

I have an issue with an Otis Gen2 comfort, (uses Ultra Drive), it stops almost every 2 days with Blocked By 101 error.

I have checked the

Your kind suggestions will be appreciated.

"Block By 101"

3.2.5 Failures related to EMERGENCY POWER OPERATION (EPO)
<M> <1> <2> <1> <GO ON> EPO shutd. Event number:0101
Car is shut down due to emergency power operation (EPO)
Possible reason What to do
car is not able to run during EPO; the next car
is allowed to recover
 check the related
setup:
NU (017)
NUSD (018)
NUSG (019)

If emergency power is not available disable EPO operation till stable power is made available by the customer to run he lift in EPO

Dear @Neville,

Thanks for your response, i will try this out and give the feedback.

Thanks so much