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#36005 09/25/23 06:32 PM
Joined: May 2015
Posts: 359
W
enthusiast
enthusiast
W Offline
Joined: May 2015
Posts: 359
Got a 4-Stop Hydro that if I put in a multiple call from the basement the car will stop at the Lobby but won’t open the doors. No DO signal. A 1 floor run from basement to lobby is fine and in the down direction a multiple floor call works fine including the lobby. Tried DIP A1 reset still the same. Any ideas on what to check?

wltr00 #36008 09/26/23 02:45 AM
Joined: Dec 2021
Posts: 17
Delaware
Delaware
Joined: Dec 2021
Posts: 17
Check the door-zone magnets, sounds like a magnet is not detected from bottom to top at the Lobby

wltr00 #36017 09/27/23 05:05 AM
Joined: Apr 2020
Posts: 520
Likes: 2
addict
addict
Joined: Apr 2020
Posts: 520
Likes: 2
Smartrise controllers can have some funky glitches. Are you getting any faults popping up on the SRU board when this happens?


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