I saw a post on this forum from a guy who introduced himself as Jason and said he covers the Western US for Smartrise. He also shared his number: 214-629-6842. You might want to reach out to him; he may be able to assist.
It's very disappointing that we can't find the parameters in the manual and instead have to rely on someone who might know someone who might be able to help.. a complete goat-F#@!