uppo72 I will try to get some pics up. As far as mom and pop shops!! Well that is exactly what we are but let me assure you we are also THE shop in St.louis. We started in 99 with 85 units and 3 IUEC members. We are currently the largest employer of IUEC personal in St.louis! Routes are kept to around 110hrs of maintenance. 1hr a month hydro--2hr a month traction--weekly on gearless. We cover routes on vacation. Testing is preformed by a crew and is not counted as a maintenace visit. All 16 routes are clean and painted no SHOW jobs. We are NOT the cheapest in town. Nor do we need to be we regularly charge and up front fees to put elevators back in shape before they are turned over to the route mechanic. Our construction mod departments are exspected to pass inspection the first time with any failures belonging to the contractor. Units are fully adjusted (no factory pre sets here) we regulary have cars run the first year with no call backs! Over 2/3rds of our route mechanics had 20 plus years at their previous employment. And at the end of the day the owner makes a profit!! How the big boys with their own factories and all the advantages seem to struggle?????