I agree with EElevator. If the car weighs hypothetically 1000 lbs. And, the capacity is 1000 lbs, the counterweight should weigh 2800 lbs, at 40%. That would make either the car being way over 2800 lbs, or the counterweight being way under 2800 lbs. not even counting the weight of the ropes with the car at the top level. Something is way out of spec here. Please let us know the final outcome.