KCM831 hall call issue

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KCM831 hall call issue #37199 04/03/24 05:25 PM
Joined: Apr 2022 Posts: 4 South Florida T TKsplinter stranger
TKsplinter stranger T Joined: Apr 2022 Posts: 4 South Florida	Kcm 831 Duplex #1 car is shutdown for major repair, Problem - Car 2 only answers hall call correctly at 1u, 1ur, 7d(top) all others are sending car 1 floor below 6u/d sends car to 5th floor 5u/d sends car to 4th floor etc…) car calls & PI’s are working correctly. Ive done 5-7-1, 5-7-2, & hoistway scan. JH Last edited by TKsplinter; 04/03/24 05:26 PM. Jerry since 1980 with Big company Now with independent / IUEC

Re: KCM831 hall call issue TKsplinter #37201 04/03/24 08:12 PM
Joined: Jul 2020 Posts: 280 Likes: 5 B Bowtiedrooster16 enthusiast
Bowtiedrooster16 enthusiast B Joined: Jul 2020 Posts: 280 Likes: 5	Did you try turning the other car back on to see if it goes back to normal dispatching.

Re: KCM831 hall call issue Bowtiedrooster16 #37215 04/04/24 02:18 PM
Joined: Apr 2022 Posts: 4 South Florida T TKsplinter stranger
TKsplinter stranger T Joined: Apr 2022 Posts: 4 South Florida	No , parts were removed to get car 2 running Also the Group Comm LED is not ON Those who I’ve talked to say Car 2 wasn’t setup properly when installed. Jerry since 1980 with Big company Now with independent / IUEC

Re: KCM831 hall call issue TKsplinter #37216 04/04/24 06:16 PM
Joined: Jun 2019 Posts: 227 Likes: 4 M MX4 enthusiast
MX4 enthusiast M Joined: Jun 2019 Posts: 227 Likes: 4	So the car never goes to 6?

Re: KCM831 hall call issue MX4 #37217 04/04/24 08:16 PM
Joined: Apr 2022 Posts: 4 South Florida T TKsplinter stranger
TKsplinter stranger T Joined: Apr 2022 Posts: 4 South Florida	It will not respond to hall call at 6th floor, Car calls & PI’s working correctly to all floors. They have 2 more elevators close by so they’ve been using those Last edited by TKsplinter; 04/04/24 08:19 PM. Jerry since 1980 with Big company Now with independent / IUEC

Re: KCM831 hall call issue TKsplinter #37220 04/05/24 10:14 AM
Joined: Jun 2019 Posts: 227 Likes: 4 M MX4 enthusiast
MX4 enthusiast M Joined: Jun 2019 Posts: 227 Likes: 4	That is strange, like your roll call is messed up.. throwing any faults? Have you looked at all your FCBs and wiring? Resistance checks etc?

Re: KCM831 hall call issue TKsplinter #37226 04/06/24 02:46 AM
Joined: Sep 2014 Posts: 170 Likes: 2 B BRG member
BRG member B Joined: Sep 2014 Posts: 170 Likes: 2	Do you have a user interface menu?

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