Thanks for the tips Lepricon. I'll re-state the situation starting with the triplex job. Any of the 3 cars can be in service and not answer a hall at the floor that they're at. After a bit they'll take off and go. The car that serves the penthouse level will usually respond to that floor on a hall call just fine, but in low traffic situations, it'll be in service at a different floor or at the penthouse level and if you place a penthouse level hall call, it will latch it for 30 seconds or so and then cancel it. Each car at the duplex job serves the same landings and like I said earlier, a car can be out of service and the in service car won't answer hall calls at the landing where its at. Two different buildings with the same issues. Thats why I asked if anyone has seen this and if Thyssen has a fix for this issue. For example, the Kone KCM 831 had a lot of issues with the ADON 1 boards, Kone realized this and came out with the ADON 2 board. I'll dig into this Tac 50 04 issue more this week, I was just looking for the easy way out on this one.