Thanks for the tips Lepricon. I'll re-state the situation starting with the triplex job. Any of the 3 cars can be in service and not answer a hall at the floor that they're at. After a bit they'll take off and go. The car that serves the penthouse level will usually respond to that floor on a hall call just fine, but in low traffic situations, it'll be in service at a different floor or at the penthouse level and if you place a penthouse level hall call, it will latch it for 30 seconds or so and then cancel it. Each car at the duplex job serves the same landings and like I said earlier, a car can be out of service and the in service car won't answer hall calls at the landing where its at. Two different buildings with the same issues. Thats why I asked if anyone has seen this and if Thyssen has a fix for this issue. For example, the Kone KCM 831 had a lot of issues with the ADON 1 boards, Kone realized this and came out with the ADON 2 board. I'll dig into this Tac 50 04 issue more this week, I was just looking for the easy way out on this one.
OK, here we go. I had the same problem on a goup of 5 with a swing car.
Go through your security options, TKE offers a ton of different variations in the security department.
You may have to play around to get it all to start working again properly if it did work properly in the first place.
If the car was at the floor, the hall button would light but no doors would open. But the car would answer a hall call on a different floor and take car calls. It turned out to be a security option that was adjusted wrong.
