Home Forums General Discussion Technical Questions Schindler 3300 - Fault 0445 Extra 003

Looking for some help with this shutdown. Have a 6 stop 3300 that started shutting down daily with a 0445 fault, extra info 003. No other faults listed.

Haven't been able to see it fault or duplicate it. It shuts down on various floors. Gone through the door locks, gate switch, zero’d LW, routined controller and drive connections.

Here's 3300 info. http://www.firstchroniclesproductio...trol%20System%20Basics%20REV%200.3.5.pdf

0445 E_DRIVE_TRIP_PREPARATION_FAILURE
This section describes the 0400_0499_DRIVE error E_DRIVE_TRIP_PREPARATION_FAILURE.
The drive trip preparation wasn't successful due to logical data mismatch
0: Unknown (not supported)
1: Trip profile invalid
2: Pretorque out of range
3: Expected drive inverter preparation state not reached (software hangs)
4: NTSD monitor not set when required
ID Possible causes of message
1 The car drive got invalid trip preparation data from the elevator control (e.g. car laod necessary to calculate pretorque out of range, or invalid trip profile)
2 Communication problem between elevator control and car drive
3 Software problem (deadlock) at elevator control or at car drive
Actions to be taken
Check drive parameter Check drive capability Check load measurement
Check data connection between elevator control and car drive
Wait for successful recovery

Thanks, trying to figure out what is causing the “software hang up”. Was able to see it fail today for the first time. Car goes to run, gets the 4 ****, tries 3 times and goes 99. It was also hanging up and MRI, trying to run but timing out. Monitored KET-S / O and they seemed to operate as intended.

Was failing fairly often then went away.

Is it a tan Yaskawa drive?

Variodyn, DR-VAF023 drive.

Re learn your load weighing. These cars are horrendous. I mean ridiculously bad for their load cells going out of whack and causing issues. It will cause pretorque issues and can cause it to shut down. Definitely worth your time to check/rule out

Replaced the drive a few weeks ago and it hasn’t come back so far.