I presume this is the Dynaglide 1, (Relay control with the 2 big boards for the drive) and not the TMS 900 with the Dynaglide 2 drive. (Processor control.......The term Dynaglide refers to the drive)...
If the security guard is going to 4 and doing his rounds, the car may be indeed be parking on 5 and the 30 seconds may not be all that bad, if it is indeed 30 seconds..(Which I kind of doubt).. Considering the unit may have gone to sleep and add the time it takes to travel brake to brake + the time to wake up.
If it's really bugging him, see if the building wants to pay the overtime for you to come in at night and look at it. I'm pretty sure that will end the matter.
Armor was a pretty decent company back in the day. Most of the guys that really knew the stuff are dead or retired. IMHO they got a raw deal when Kone bought them out.