The elevator is a year out of warranty. It works mostly. The bldg residents won't use it. The Post's elevator service contractor says he can't fix it until we buy the service tool, which the customer rep wants $10K for.
You'll notice I didn't put the mfr's name in. What constitutes good manners in this forum?
And no, we weren't smart enough to be very specific in the RFP wherewith we bought the elevator....
Any advice?
