Up until we allowed the euro rules to co habitate, our fire service worked like this. A fire service recall key switch on the main terminal floor would call all lifts to that floor and maintain a feed to the car call to keep the doors open. Then fireys' would then switch the car over to fire service(to the on, then to start to move) to check the individual floors for fires. When you got to the floor selected (1 call at a time) the doors didnt open on their own you had to use the DOB. If there was a fire on opening and if the door wasnt more than half way open the door would immediately close over(protecting them from the fire) when you took your finger off the button. I wonder if thats what's wrong here(new program). Can you try to push and hold the DOB until the door is more than half way or fully open?
