If you look hard enough you can find pirated versions of every service tool. It's called leveling the playing field. I, as a business owner will use every way I can to get ahead and to be able to service these units. Customers should have a choice and not be held hostage by the proprietary companies. There are laptops that can do almost every unit on one laptop. From Fuji to schindler and so on. Don't be so nieve as to think that it is all black and white.