I actually had to pull an arrogant asshole out of an escalator pit once. And the whole time was screaming about how he was going to sue me, the store and everyone else within eyesight. After reviewing the security tapes, this jackass actually ripped the stores do not enter/caution tape, slid two velvet rope stands out of the way, kicked down my barricade and then proceeded to fall head first into the pit. He said he was in a rush and was going walk up the escalator instead of walking seven more steps and waiting for the elevator. He deserved every stitch he got. Its hard to feel sorry for stupidity.