If it's the one you guys are talking about, narrated by John Lithgow then I've seen it.
I agree, several things made this a bad situation. The emergency phone in the car should have been working and programmed to call at least two 24 hour man-ed phones with the ability to identify the car and building without the help of the passenger. Also, the alarm bell should have been ringing in hoistway near the Lobby since the 110VAC cab light circuit was still working. I've never known or heard of anybody relying on the security camera but the dude that was stuck kept saying he couldn't understand why anyone didn't notice him on the camera. They said that Rockerfeller Management and the Elevator Co. said it was a power dip that caused the car to stop.
Yep Eman that's the video we are talking about. I agree, I've never heard of elevator phones who don't at least go to 24hr manned security rooms or monitoring of lift function via lift camera's(most coms here are fake anyway). Just farcical all round.
