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#40765 03/06/26 08:36 PM
Joined: Oct 2017
Posts: 19
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stranger
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I have a tac32 that faults about once a day trapping the same person each time. I want to set it up to run continuously from 1st to 3rd flooor and back again without risking a passenger, so I can test the elevator after it faults, without a POR. Anyone know a way to set this up?

Joined: Dec 2009
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addict
addict
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Turn off door disconnect at IOE BOARD
Set 061 to 1
Set M13 to 60

Joined: Oct 2017
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stranger
stranger
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Thanks, I have it running now, hoping it will fault over weekend.

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stranger
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Came back Saturday, since I was concerned about overheating. Apparently M13=60 is actually 6 seconds. Set it to 300 and got 30 seconds.

Anyway, I found a half dozen faults mostly heat related and found the two faults I was looking for. 1530 and safety string open.

I checked the controller and then the selector, something looked odd so I measured and found the bottom slowdown magnet at the top floor had slid down 5 inches. It appeared to be glued in place. Pushed a little harder and got it to slide back in place, glued it down and ran a hoistscan.

It's now running random without doors, dwelling for 30 seconds at each stop.

Crossed fingers.

Joined: Dec 2015
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ElevatorPractitioner
ElevatorPractitioner
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That’s the 1530 for sure

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stranger
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The 1530 fault did not show up. Got 7 faults but was still running Monday morning. 2709, 1021, 2055, 1021, 2757, 2755 and 1926. Going to try reinstalling software as the last fault suggests.

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stranger
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After reinstalling software, I'm getting 3 faults. 1926, 2755 and 2757. If anyone has a good idea, I would appreciate the help.

Joined: Aug 2018
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newbie
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Don't know the 2755 or 2757 but I'd guess it's an overspeed in the terminal slow down top or bottom. Do your faults give an explanation?

Joined: Nov 2013
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journeyman
journeyman
Joined: Nov 2013
Posts: 88
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Both 2755 & faults are to do with your safety processor.
2755 is "SP False AC Peak detect Interupt" - check your wiring connections and more importantly your grounds. I can't remember off hand what 2757 is unfortunately.
1926 is your NP I/O mismatch with CPU.
You might have bad software

Edit*
Fault Code 2757 is:
Selector CAN message timeout. Data from the Selector was not received in the alloted time.
You either have a loose connection or noise on your CAN

Last edited by omgitsonme; 03/16/26 02:52 PM.

J. Clark
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At this point I'm looking for software. I suspect there may be an issue with the version I have since I reinstalled twice and already went through all the connections I can find. The faults are a nuisance at this point, since it's not shutting down.

Joined: May 2015
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enthusiast
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You can type in “VER” in IMS to check your SW version and job SW to make sure it matches the job.

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stranger
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After reinstalling the same software. I ended up with a single selector fault that would shut the elevator down for a few minutes while leveling to the lower floor. I went to the selector and found a 6" magnet that had drifted about 3" from the bottom of a strip of magnets. It appeared to be glued in place and with a bit of force i was able to move it back an silicone it in place. It's been running ever since.

Note: This failure helped me with a sister elevator in the same complex, it also had a selector magnet that had moved 1/4th inch at an angle. Sad that about 5 years after a modernization things are coming loose.


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